Extract
Lawyers of the Future.
Steve Blundell of Gracechurch Consulting explains how a panel of experts envisages the law firm of the future.
Just before the Second World War, an American by the name of Douglas MacGregor published a seminal paper contrasting the effectiveness of groups and individuals when it comes to making predictions1. What came to be known as the 'MacGregor effect' results from his conclusion that predictions made by a group of people are more likely to be right than predictions made by the same individuals working alone. Surely Mr MacGregor did not consider the workings of most law firms in reaching his conclusions! But wait - other researchers too had their doubts. "face-to-face meetings have several prob...See the full content of this document
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